Important:UImportant Notice 5th November 2024
Dear Patients,
From 3pm to 6.30 today - 05/11/24,
our reception desk will be unmanned due to increased staff sickness.
Our phone lines will be open, however you may experience a significant wait while we answer.
We appreciate your patience and understanding during this difficult time.
If you have a medical emergency during this period, that cannot wait until we reopen, call NHS111, they may be able to refer you to the Urgent Assessment and Treatment Centre in Harlow. This is open 8am to midnight every day for urgent medical attention, that is not a life-threatening situation.
We apologise for any inconvenience caused.
Important:USurgery Training Shutdown 6th November
Helix Medical Centre will be closed from 1.30pm for mandatory training Wednesday 6th November 2024. If you have a medical emergency during this period, Herts Urgent Care NHS call handlers will do their best to assist.
Please call NHS111. Our answer phone will also provide patients with relevant details – 01279 594450.
Phone lines reopen at 5.30pm for any queries, however our reception desk may be closed. Normal service will resume from 8am the following day.
We are here to help you. Please treat us with respect.
Contact Us Online Via accuRx
For non-urgent requests, please use accuRx, the information you provide will be reviewed by our clinical team who aim to respond within 2 working days.
For urgent requests, please call our reception team on 01279 594450.
Access accuRx
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