Telephone: 01279 594450
Out of Hours: NHS 111 call 111 or visit 111.nhs.uk. Find out more information about NHS 111
Contact Us Online (AccuRx): florey.accurx.com/p/E82654
SystmOnline: systmonline.tpp-uk.com
NHS App: www.nhs.uk/nhsapp
Find your NHS number. You do not need to know your NHS number to use NHS services, but it can be useful to have it.
How to contact the surgery
You can contact us via our website, via telephone or by visiting the surgery in person.
You will be offered one of the below:
- face-to-face appointment
- phone consultation
- video consultation
- text message guidance
- home visit (as appropriate)
- refer you to another service
Location
Helix Medical Centre
Herts And Essex Hospital, Cavell Drive, Bishop's Stortford, Hertfordshire, CM23 5JH
Reception Times
| Monday |
Phones open 8.00am to 6.30pm - Reception doors open 8.30am |
| Tuesday |
Phones open 8.00am to 6.30pm
Reception doors open 8.30am - Extended appointment hours until 8.00pm |
| Wednesday |
Phones open 8.00am to 6.30pm - Reception doors open 8.30am |
| Thursday |
Phones open 8.00am to 6.30pm
Reception doors open 8.30am - Extended appointment hours until 7.30pm |
| Friday |
Phones open 8.00am to 6.30pm - Reception doors open 8.30am |
| Saturday |
Closed |
| Sunday |
Closed |
Additional Information
Please note that on occasion we may need to amend our extended opening times on Tuesdays / Thursdays, this would result in us closing at 6.30pm. Calls would be diverted to NHS111 service.
Our reception & phone lines will also be closed during locality staff training sessions, our 'news' section of this website will provide you with relevant dates.
Extended Access Hub
GP & Nurse appointments are now available In this area, during evenings and weekends. This is part of an ‘extended access’ service for patients of practices in Bishop’s Stortford, Sawbridgeworth & surrounding areas.
You will be able to book appointments to see a GP, Nurse or other health professional in the evenings between 6.30pm to 8.00pm and weekends from 9.00am to 1.00pm. Appointments can be booked either in advance or on the day & will be held in different locations across the area.
For more information on the extended access service or to book an appointment please contact our reception team and view the Stort Valley Healthcare website: www.stortvalleyhealthcare.com/contact-us
Out Of Hours
If you require urgent medical assistance when the surgery is closed please call the NHS 111 Service. Just dial 111. Calls are free from both landline and mobile phones. If you have a life-threatening medical emergency please dial 999.
Find out more information about NHS 111