Important: Surgery Training Shutdown 2nd April
Helix Medical Centre will be closed from 1.30pm for mandatory training Wednesday 2nd April 2025. If you have a medical emergency during this period, Herts Urgent Care NHS call handlers will do their best to assist.
Please call NHS111. Our answer phone will also provide patients with relevant details – 01279 594450.
Phone lines reopen at 5.30pm for any queries, however our reception desk may be closed. Normal service will resume from 8am the following day.
Important: Important notice
We are actively recruiting for new reception team staff. Please bear with us if you are making contact, we suggest using our online service Accurx if your query is non urgent.
We apologise for any inconvenience caused.
We are here to help you. Please treat us with respect.
Contact Us Online Via accuRx
For non-urgent requests, please use accuRx, the information you provide will be reviewed by our clinical team who aim to respond within 2 working days.
For urgent requests, please call our reception team on 01279 594450.
Access accuRx
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