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Helix Medical Centre
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Test Results

Coronavirus test results

If you have been tested for coronavirus (COVID-19) the hospital will contact you directly with your result when it is available. Please do not call the surgery.

Test results requested via GP

Please Note: It is the Patient's responsibility to phone the surgery for results.

The reception team can give out test results between 10.00am and 6.00pm.

The reception team will pass the doctors comment regarding your results to you if you phone in at this time. They can only give you a result once the doctor has viewed the result & commented on it.

We have a strict policy regarding confidentiality and data protection and our receptionists will only discuss test results with the person to whom they relate. We cannot discuss your results with anyone else unless you have given prior permission for the release of this data which we will record. In this instance please complete a 'Third Party Consent Form'.

Cervical Smear Results

Norfolk and Norwich University NHS Foundation Trust Cytology Service will provide patients with results via a letter. Please note this can take up to 6 weeks.

Urine Results

Those tested in the surgery will be ready the same day, those needing further investigation at the hospital will take up to 4 days.

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Local Services
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Helix Medical Centre

Herts And Essex Hospital, Cavell Drive, Haymeads Lane , Bishop's Stortford, Hertfordshire, CM23 5JH

  • 01279 594450
© Neighbourhood Direct Ltd  2025
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Local Services
Ultrasound
Scanning
Residential/
Nursing Care
Home
Care
Osteopathy